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I had a great experience purchasing my used Civic from this dealership. Chan was my sales agent and was probably once of the best I've dealt with. Not pushy at all and very pleasant to deal with. Even when the engine bay wasn't cleaned on pickup as agreed on, Chan made sure it was cleaned right away. Joe, their finance guy was also pleasant to deal [...]
Chan from Honda Downtown made our car buying experience extremely easy! We visited Honda Downtown once before but we were not easily sold, but then the second time around with Chan, we found it much easier and we left with the car we always wanted! Anytime we had a question or concern we sent him an email or called him and Chan answered all our questions [...]
I was fortunate to have Alex help me with leasing my new Honda. He spent patiently quite a bit of time with me explaining the features of the car, the leasing benefits and of a trade-in of my old car. He was very courteous, extremely pleasant and knowledgeable. I highly recommend him, thank you Alex !
I would like to call out Sabrina Costa for her excellent customer service. She is the assistant used car manager. She was very responsive to my questions on email and due to busyness, even brought the car to me to look over and test drive. Her follow up skills, overall knowledge of the car and process was a huge help to me. I would highly recommend [...]